For Battery and Lighting products service and support contact our office (Welshpool, WA).

 

Fridge Freezer Service Agents

If your National Luna fridge or freezer is under warranty, please contact your nearest Service Agent to arrange an inspection or advice. If there is no service agent in your area or you just need some technical advice, please contact either the National Service Manager (Brisbane, QLD) or our office (Welshpool, WA. see details in Contact box on RHS of screen).

National Service Manager

Caravan Refrigeration Service Ph: 07 3425 2420 (Qld Business Hours).

 

LocationDealerAddressPhone

QUEENSLAND

Brisbane

(Also the National Service Manager)

Caravan Refrigeration Service by Appointment Only 07 3425 2420
Brisbane Freezetec 7-9 Grant St, Cleveland 07 3286 3522
Brisbane Camping Fridge Hire 58 Mallee Drive, Tanah Merah 0419 797 264
Brisbane Caravan Services 1/74 Perrin Drv, Underwood 07 3209 5044
Bribie Island Ultracool 4 Warana Avenue 0409 336 997
Bundaberg Dempster's Caravan Appliance Repair 19 Scotland St 07 4154 3207
Caboolture The Fridge Whisperer 6/39 Aerodrome Road

0400 744 219

07 5499 1261

Cairns Portable Fridge Solutions 3/444 Sheridan Street, Nth Cairns 07 4032 2060
Kelso Runge Refrigeration Services 31 dartmoor Drv 07 4789 3355
Dalby R.G.Gow Refrigeration 33 Watt Street 07 4662 1547
Gold Coast Rule Refrigeration U3, 13 Expansion St, Molendinar 07 5597 0988
Hervey Bay R.G.Gow Refrigeration 25 Noeme Street, Burrum Heads 07 4129 5071
Ipswich Recreational Appliance Services 10 Warrell St, Ipswich West 0419 929 030
Mackay (Kuttabul) WM Thermal Engineering 126 Narpi Rd 07 4954 0412
Maryborough Tanners Electrical Refrigeration 80 Adelaide St 07 4121 6295
Mt Isa BNS Refrigeration 113 Duchess Road 07 4743 9069
Rockhampton Don Jones Refrigeration 17 Pennycuick Street 07 4922 1788
Toowoomba Best Computer Services 275 Hume Street 07 4632 7732
Townsville Sun City Refrigeration 33 Pilkington Street, Garbutt 07 4779 8999
Townsville C J McKinnon Air Con 8 Santa Monica Place 0408 458 634
Warana Battery Wise 5 Main Drv 07 5437 6799
Weipa Carpentaria Contracting 19 Iraci Ave 07 4030 9999
Whitsundays Multivolt 2/20 Carlo Drive, Airlie Beach 07 4946 1490

NEW SOUTH WALES

Arndell Park Alternate Gas Refrigeration 14 Holbeche Rd 02 96721664
Broken Hill Broken Hill Caravans 65 Rakow St 08 8087 1300
Argenton (Newcastle) Lakeside Gas & Fridges 511 Lake Road 02 4958 6652
Blacktown Battery World 55 Richmond Rd 02 9671 1433
Deniliquin James Electrical Mobile Service 0428 485 418
Kempsey Trial Bay Refrigeration & Air Con 150 Belgrave St 02 6562 7066
Mullumbimby Brunswick Valley Refrigeration 52 Argyle Street 02 6684 2998
Port Macquarie All Models Service Centre 10 Milton Circuit 02 6581 0022
Narrandera K&V Madsen 20 Karawatha Drv 02 6959 2347
Tamworth Lysaghts Refrigeration 18 Belmore Street 02 6765 9921
Woollongong Farmborough Electrical Services 23 Gaynor Avenue, Mount Ousley 0412 246 357
Wagga Wagga Battery World 1/28 Pearson St 02 6925 0483

SOUTH AUSTRALIA

Adelaide to Mt Gambier Discount Refrig Equipment

12 Arafura Ct, Hallet Cove 5158

Away May 17 till Oct 17

0411 228 778
Ceduna Ceduna Refrigeration 19 Goode Street 0427 715 028
Port Augusta P & K Refrigeration 9 Brook Street 08 8642 2611
Port Lincoln Eyre Peninsula Temperature Control 19 Morean St 08 8683 0325

VICTORIA

Ballarat Ballarat Assoc Appliance Service 19 Whites Rd, Cardigan 03 5332 9919
Melbourne (Braeside) Cool Factor Pty Ltd 5/314 Governor Road, Braeside 03 9587 5244
Melbourne (Keilor Downs) Mel-Ash Refrigeration 45 Belmont Ave, Keilor Downs 03 9366 7831
Melbourne (Eltham) Petka Pty Ltd 22 St Andrews Ct, Eltham North 0409 310 008
Melbourne (Pakenham) Alcool Services 1E Venture Way 03 5941 8892
Melbourne (Clayton South) Caravan Refrigeration Services 24 Eileen Rd 03 9574 1900
Mildura Freck's Refrigeration Mobile 0408 502 921
Mornington Peninsula RV's 9/64 Yuilles Road 0418 257 085
Portland Knights Refrigeration 197 Percy Street 03 55231 230
Swan Hill Motts Appliance Repair 209 Bish Road 03 5032 4518

NORTHERN TERRITORY

Darwin Rado Refrigeration Unit 4 23 Mel Rd, Berrimah 08 8947 3423
Alice Springs Roe-Aire Pty Ltd 3 Hele Crescent, Alice Springs 08 8952 2365
Katherine Scandan Refrigeration 112 Tokmakoff Road 0488 566 653
Tennant Creek T&J Contractors 186 Paterson St 08 89623073

ACT

Canberra Canberra Refrigeration Service 13 Duncan St, Torrens 02 6290 1012

TASMANIA

Hobart ABC Electrical 47 Butler Avenue, Moontah 03 6228 7740
Canberra Russell Seberry 5 Gellatly Plc 0419 601 749

WESTERN AUSTRALIA

Perth (Welshpool) Dolium 2/248 Welshpool Road 08 9358 2575
Perth (Wangara) Eidis Refrigeration Unit 1/5 Opportunity St 08 9478 3293
Albany Albany Refrigeration 4,27-29 Graham St 08 9842 2277
Bunbury Vacuum World U1, 18 Bourke St 08 9721 8718
Busselton Busselton Refrigeration & Air Con 27 Cook St 08 9752 4246
Broome Kiss Refrigeration & Air Con 232 Port Drive 08 9192 2422
Esperance Southern Suspension & 4WD 53 Norseman Road 08 9072 0917
Geraldton Frigtech 19 Allen St 9923 9486
Kalgoorlie Russells Refrigeration & Air Con 186 Dugan Street 0418 934 579
Karratha Air Dynamics 11b Crane Circle 08 9185 6969
Karratha Battery World 13 Warambie Road 08 9440 4453
Kununurra Iceage Refrigeration Lot 106 Weaber Plain Rd 08 9169 1675
Margaret River Wildflower Elect & Refrig Service Margaret River 08 9757 3415

 

 

 

 

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National Luna Australian Warranty Terms

This information applies only to National Luna products imported and first sold by the official Australian importer – Fleet Alliance Pty Ltd, either directly or via an authorised dealer who sourced the product from Fleet Alliance Pty Ltd.  (Eg: privately imported or “grey” imports or units purchased as second hand are not covered by this information) 

Please ensure you provide a Serial Number in any correspondence in relation to a warranty claim or service enquiry.

 

Australian Voluntary Warranty Against Defects

Further to the rights of consumers as covered within the Australian Consumer Law, Fleet Alliance Pty Ltd t/as Dolium as the Australian importer/distributor, offers the following voluntary warranty.

 

3 Year Warranty (only applicable to the original purchaser of a new unit)

Covering parts and labour from the date of first purchase, excluding any damage as a result of abuse or impact or incorrect power supply.  The unit will be repaired or replaced at the discretion of Fleet Alliance Pty Ltd t/as Dolium.

 

To make a claim please contact the seller or Dolium or any of the Authorised Service Agents on the website at www.nationalluna.com.au    You are responsible to return the unit to the original point of sale, OR to an authorised Service Agent, OR to Dolium.

 

The Serial number is shown on a label at the top of the outside back panel and this number must be quoted in all correspondence or claims.

 

The benefits offered by this Warranty are in addition to your rights and remedies under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. A claim under the Warranty must be made within 12 month Warranty period, except National Luna fridge freezers with 3 year Warranty period, which commences on the date of purchase from Dolium. To make a Warranty claim, the Product must be returned to the place of purchase together with proof of purchase unless otherwise agreed by Dolium.